Privacy Policy

Last updated: December 2025

en.Minamart.eu (“Minamart”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal data when you interact with our website en.minamart.eu:

  • Account Information: Name, email address, phone number, billing and shipping addresses.
  • Order & Payment Data: Transaction details, payment method (processed securely via third-party providers; we do not store card details).
  • Communication Data: Emails, messages, or inquiries sent to info@minamart.eu or via our contact forms.
  • Technical Data: IP address, browser type, device information, cookies, and usage statistics.
  • Marketing Preferences: Newsletter subscriptions and consent records.

2. How We Use Your Data

Your personal data is used for the following purposes:

  • Order Processing: To fulfill purchases, manage deliveries, and provide customer support.
  • Account Management: To maintain your user account and preferences.
  • Marketing & Promotions: To send newsletters, offers, and product updates (only with your consent).
  • Website Improvement: To analyze traffic, improve functionality, and enhance user experience.
  • Legal Compliance: To meet tax, accounting, and regulatory obligations.

3. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual necessity: To deliver products and services you purchase.
  • Consent: For newsletters, promotions, and optional cookies.
  • Legitimate interests: To improve services and prevent fraud.
  • Legal obligations: To comply with EU and Bulgarian laws.

4. Data Sharing

We do not sell your personal data. However, we may share it with:

  • Service Providers: Payment processors, delivery companies, IT hosting providers.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Partners: For logistics and product fulfillment, under strict confidentiality agreements.

5. Cookies & Tracking

Minamart.eu uses cookies and similar technologies to:

  • Remember your preferences and shopping cart.
  • Analyze website traffic and performance.
  • Deliver personalized offers.

You can manage cookie preferences via your browser settings.

6. Data Retention

  • Customer accounts: Retained while active and up to 5 years after last activity.
  • Orders & invoices: Retained for 10 years (per Bulgarian accounting law).
  • Marketing data: Retained until you withdraw consent.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Withdraw consent at any time.
  • Request data portability.

To exercise these rights, contact us at info@minamart.eu.

8. Security

We implement technical and organizational measures to protect your data, including:

  • SSL encryption on all transactions.
  • Secure hosting infrastructure.
  • Restricted access to personal data.
  • Regular monitoring for vulnerabilities.

9. International Transfers

Data is primarily stored in the EU. If transferred outside the EU, we ensure adequate safeguards (e.g., Standard Contractual Clauses).

10. Contact Information

Minamart.eu 📍 Terasite 189, Akaskovo 9154, Bulgaria 📞 +359 879 100 061 📧 info@minamart.eu

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or business practices. Updates will be posted on this page with a revised “Last updated” date.

✅ This policy ensures compliance with GDPR and builds customer trust by clearly explaining how Minamart handles data.